Maple Manor Hotel in Dallas, TX Complaint - Agreed upon services not delivered
DALLAS, TEXAS -- Wedding held there was not coordinated appropriately. Coordinator was unprofessional and appeared not to want to be bothered (several complaints from people). My credit card charged without my permission/authorization. There was no soap in any of the rooms. Dirty/wet towels from previous guests in some rooms. Dinner over an hour late. Lost table decor that belonged to us not the hotel. Breakfast next morning was arranged for 830am via email and verbal conversation. Kitchen personnel noted that coordinator said it was to be at 1030am. Overcharged on alcohol from original quote.
People should not have to worry like this on their big day!