Staples Complaint - Staples revamped Business Rewards = NO REWARDS!
I am so angry with Staples and their newly revamped Business Rewards program. I have been a loyal and 99% exclusive Staples customer (small operation/non-profit)when it comes to anything having to do with office supplies from paper to furniture to equipment. I loved the former Business Rewards program and it was a big incentive in my shopping at Staples. This spring I received a new (so-called) Premiere Rewards card and a lot of baloney about the new Rewards program. What a bunch of bull, unless you are a high volume customer making purchases of the specified categories you will be lucky to get a rewards check for a few bucks. I've spent a load of money at Staples through the years and I feel both betrayed and unappreciated by Staples. This new program almost seems sleazy to me. Hell, why should I continue to shop at Staples when I can often get many things I purchase there at competitive prices elsewhere by doing a little searching on line (ok, so they will usually match lower prices...but who wants to always go to the trouble of going through all that just to shop at Staples). I am totally disgusted and ashamed of Staples. The might as well dump the program all together. If they at least changed the program so that if you were required to spend a certain minimum dollar amount (all purchases included)in order to accumulate Rewards dollars, well that would seem to be more equitable. The new program is simply a sleazy low slap in the face to all of their faithful and regular customers.