Tropical Ford Complaint - Charged for ex husbands auto repairs
ORLANDO, FLORIDA -- I just ran into this site and thought I would write a review on Tropical Ford. I think it is back in 1999, I still have all the records some place, I had bought a new SUV from Tropical Ford and had it in the shop for miner repairs, that I thought was to be free, when I get there to pick up the SUV I am told the charges were $800.00, I was horrified! I was also very sick due to a heart attack and not feeling well and having to hunt someone down to drive me clear up Orlando to get the SUV. I tossed them my visa card and signed what ever I had to because I was to sick to have a fight with them at the time. When I get home I looked at the service bill and noticed it was for my ex husbands Ford Thunderbird and he had a window repaired and was now living in Miami. I called right then and asked for the charges to be reversed back to my account and the woman told me she would make sure it was done. When I get my Visa statement the charges were not reversed, and I was told I had to get the money back from my ex husband!! Like crap I would. I later called and spoke to a manager and wrote several letters and Tropical Ford also wrote to my ex husband in Miami telling him what they had done. As if that letter was going to do them any good. So here I am out $800.00 and they could careless!! These people to this day call my house wanting me to buy a car from them and still send me stuff in the mail when I tell them where to go. My brother now buys his fleet trucks from another FORD dealership, I have 8 other family members that have taken their business to another FORD dealership.