Alitalia Complaint - Lack of Customer Service
NEWARK, NEW JERSEY -- I wish I had been to this website before buying my whole family tickets for a vacation in Italy. The lack of customer service for all the personnel in this airline in out of this world. When traveling back from Italy to USA we found a lack of professionalism, customer service and basic organizational skills an all of their staff. The filghts attendants were all in a bad mood, like if you were asking for a favor and not paying for a service. Even asking them for ice for a Coke seems to bother them. We lost one bag and the lady even told us not to call anymore and just look on the internet.