Alienware Compliment - Aurora ALX (New, P2 case)
I have just received my Alienware Aurora ALX and all I can say is WOW. The fastest computer I've ever used in my life. I have read a lot of bad reviews, but that was after I ordered, so I got really nervous. Maybe Alienware is trying to get better reviews or something, but there is not one flaw on this computer. If you are reading this now after just ordering an alienware pc, or if you are about to purchase one, beware of the order status on their web page, it's only updated every three or four days, my computer went from phase 5, to phase 8 instantly the next day.(Phase 5: Installing OS and necessary drivers, intro to 200 point testing, Phase 8:Shipping Prep) The only thing that I did not like was very minor, but on Thursday I called and was told the computer was shipping the next day, Monday came so I called to make sure it shipped and apparently it hadn't, but it was being shipped the next day, I just really don't appreciate when I am lied to. Other than that the computer is flawless and just to let you know, I timed the startup for fun, and it took only 20 seconds for Vista to open, personally I think that's fast.
Alienware has been very helpful, for example I ordered the AlienFx and it was $200, but the next day I looked at it and it dropped to $104, so I called Alienware and guess what? They credited $96 to my credit card. The system itself as I said many times is truly amazing. There is only one problem, well it's not really a problem but I thought I might add, it's fairly large. Other than that I am very happy with the service I received from Alienware, oh and customer support was always nice.