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Cellular Phones Complaint - Cell Phone Scam
Complaint
COLDWATER, MICHIGAN -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
I have received an invoice for a 'restocking' fee for a cell phone I never authorized nor received. The bill for service had telephone usage that I did not use either. The phone bill was adjusted to zero and referred to the fraud unit as I never had the phone. This company appears on your computer screen for information for cell phone service. You have to provide your address, etc to get the information. I never authorized the service and never responded to the four emails they sent requiring my authorization. Now the company is threatening my credit record if I don't pay them a restocking fee for a phone I did not authorize nor did not receive. I feel this needs your attention to put an end to this.
As a resolution, I would like the following:
Please investigate and prosecute these people for attempting to scam money out of unwilling victims.
Please feel free to contact me if you would like more details regarding this incident.
I have received an invoice for a 'restocking' fee for a cell phone I never authorized nor received. The bill for service had telephone usage that I did not use either. The phone bill was adjusted to zero and referred to the fraud unit as I never had the phone. This company appears on your computer screen for information for cell phone service. You have to provide your address, etc to get the information. I never authorized the service and never responded to the four emails they sent requiring my authorization. Now the company is threatening my credit record if I don't pay them a restocking fee for a phone I did not authorize nor did not receive. I feel this needs your attention to put an end to this.
As a resolution, I would like the following:
Please investigate and prosecute these people for attempting to scam money out of unwilling victims.
Please feel free to contact me if you would like more details regarding this incident.
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