Hampton Inn & Suites Complaint - Exercising Dog can't read the no pet policy
COLUMBIA, MARYLAND -- I usually stay at Hampton Inn because of its wonderful service and bedding. However, in June 2007 my view of Hampton Inn has changed. I went to breakfast to hear a barking dog across the threshold leading from the lobby into the eating area. Yes, there is a no pet policy. The owner of the dog told another guest to stay away from her dog because it isn't people friendly. The owner then proceeded to take her barefoot wearing self into the exercise room while her dog deposited dog hair all over the equipment and carpet floor. I wanted to exercise before I checked out, but the filthiness disgusted me. Since then, I expressed my dissatisfaction with management, but to no avail. The manager contacted the other person who roomed with me and provided reasons of why he allowed the guest and her dog to stay at his facility numerously. So if you expect Hampton Inn to back their policies be forewarned: 1) 100% guarantee and no pets prohibited...is a paper only policy that are not enforced. You can contact them as much as you wish, but don’t expect them to respond!