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Avon.com Informative - Overbilled twice - online order

Review by saintbernardpup on 2007-06-30
My complaint is not with the quality of the merchandise from Avon.com. Many years ago I sold Avon and the products are great. But the 2 times that I have ordered merchandise from the website, the price that my debit card or Paypal account was billed did not match the order total at the time that I placed the actual order. I was over-billed both times. Granted it was less than a dollar each time, but I don't believe that a company can just debit your account more at a whim!

When I discovered the error the second time I called the Avon headquarters and was transferred to the voice mail of someone who never returned my call. My bank suggested that I find a local Avon rep so I don't have to buy through the website, and said they can't get my money back.

I believe if I were to order from Avon.com again, they would continue to rip me off by about 50 cents per order. Has anyone else had this experience??
Comments:3 Replies - Latest reply on 2007-06-30
Posted by Anonymous on 2007-06-30:
Sorry that I can't help you. I have ordered from avon.com many times, and, have never been overcharged.

Posted by Anonymous on 2007-06-30:
Are you sure it's not the service fee? I sell Avon and there is a fee I have to charge people because I'm charged it per customer. The fee around here is 75 cents tho. Maybe your's is less where you are from. Let me know if you have any questions. You can try and use my info as a rep when you order if you can't find one and it still can be delevered to your door. Let me know
Posted by saintbernardpup on 2007-06-30:
Well, now that I got my order in the mail I see that the price difference was the tax charge. But I don't understand why Avon didn't charge tax when I was placing the order, why did they add it later? It is very odd...
Thanks for the help!

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