Fry's Electronics Complaint - Fry's Electronics Bait & Switch
SUNNYVALE, CALIFORNIA -- I went to Fry's Sunnyvale, CA store yesterday (6/29) to buy a Palm TX that was advertised in yesterday's San Jose Mercury News as selling with a 2GB SD card through 7/3, specifically listing that store. Despite examining the ad posted on the wall, the manager, after lengthy delay to find the "right item" (Palm makes only one TX model), ultimately said "you get the one without the card". They had the Palms in stock, as well as the cards pictured in the ad, they just refused to honor the terms of the ad. I was a regular customer of theirs for 18 years, but will never shop there again.
They wasted my time, insulted me, and completely lost my trust.