E-trade Complaint - E-Trade has stolen USD 466.000 from me
ARLINGTON, VIRGINIA -- I wanted to make a third party wire. In order to make sure nothing would go wrong and no faxes would disappear I went into their affiliate in Chinatown, Manhattan. Despite standing in their affiliate with passport and driver’s license they insisted on having the wire instruction notarized. I have it notarized in Citibank. The
E-Trade computer systems are not working, so they fax the document to Costumer Service. Days go by. Nothing happens. My account becomes restricted and the balance is changed to USD 0.00.
A month has gone by. I have contacted E-Trade by letter two times, visited three different affiliates in California, Chicago and NY. I have called Customer Service over and over again wasting hours trying to get through to the Security Department to clear up whatever issues they have with my account. They have not contacted me once. They have effectively stolen USD 466,000 from me. I cannot pay my mortgage. My apartment will be sold below value.
Do never open an account at E-Trade! You have no rights! They take your property from you and will never contact you again!