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Family Auto Mart Complaint - Cars that shouldn't be able to resell!-Family Auto Mart - cars
Complaint
MELBOURNE, FLORIDA -- I bought a 98 pontiac grand prix at family auto mart in melbourne fl. The total price was 11,900 and the cars only worth 2500. We'll I wasn't informed on the problems it had until after I bought it..First its a total rust bucket I m praying that it will at least last until I'm done paying it off..2900 left. I already had to replace the brake lines and have been seriously worn to get rid of car cause anytime something else can rust off. Its a sad thing I try not to cry when I think about it. I did buy my other car from them a 99 chevy lumina but it got wrecked when I got rear-ended and the remaining balance had to go on this one that I have now which is why I'm in this jam. The finance company are aware of my dilemma and they said the I have 2 choices 1. I can drop off at the dealership and walk away clean no credit problems 2. Trade in and add the remaining balance on to another car of theirs. My response to number 1 is heck no what will I drive??? ha after paying all that money I think I should get refunded back some. and 2 heck no how do I trust another car?
Paying way too much money for a used car that is in very unsafe shape is totally ridiculous! There should be a law to protect the consumer against the sleaze balls at the dealerships and the resale of cars. Don't go to family auto mart take my advice they only have high mileage cars with hidden defects! Oh my back windows never worked but yet the back window on driver side passengers window is held up by duck tape I swore to myself that I would never put duck tape on my car and what the heck I cant fix it its a 300 dollar part not for my rust bucket!
Paying way too much money for a used car that is in very unsafe shape is totally ridiculous! There should be a law to protect the consumer against the sleaze balls at the dealerships and the resale of cars. Don't go to family auto mart take my advice they only have high mileage cars with hidden defects! Oh my back windows never worked but yet the back window on driver side passengers window is held up by duck tape I swore to myself that I would never put duck tape on my car and what the heck I cant fix it its a 300 dollar part not for my rust bucket!
Comments:
Posted by FoggyOne on 2007-07-03:
I am a little suspicious of your statement that the finance company said "I can drop off at the dealership and walk away clean no credit problems". The finance company could not care less about the car, you owe them money, that is what they want. The dealership is out of this equation. The only possible explanation is if the dealership is financing your car. I can only say, before you drop it off make sure it won't affect your credit.
Posted by Anonymous on 2007-07-03:
Pontiac are the worst. When I was younger, I had 2 of them. Pontiac are cars for short-term ownership like leases. They tend to have lots problems after warranty expired. I perfer foreign cars like Honda and Toyota. They have better built-quality. I drive a BMW'06 3 series now. The car handle like a dream. Average Bimmer engine life is rated around 350,000.
Posted by rhondam718732 on 2007-07-03:
How did you not know the car was a rust bucket before you bought it? How long have you had this car?
Posted by runaway on 2007-07-03:
This is another case of not carefully loooking into what you are throwing money at. You should have known how much you were paying for the car when signing the paperwork; ask for the total payoff and the interest rate or use a financial calculator. Check in Kelly's Blue Book or online for the car's value based on the condition it's in, and for reviews on how well they hold up and common problems. Take a used vehicle to a reputable mechanic for a pre-purchase inspection.
ANY used car is going to have to be repaired at some point, some more than others. Things wear out over time, and the previuos owner's care has alot to do with it.
I have a '97 Grand Prix (work car) and you can look forward to alot more repairs and problems (I pray you don't have the turbo - it took three NEW replacements before they found one that worked!)
ANY used car is going to have to be repaired at some point, some more than others. Things wear out over time, and the previuos owner's care has alot to do with it.
I have a '97 Grand Prix (work car) and you can look forward to alot more repairs and problems (I pray you don't have the turbo - it took three NEW replacements before they found one that worked!)
Posted by poppapia on 2007-07-03:
If I'm understanding this complaint, you purchased a car without doing any research, on the value and history (Carfax, etc.), and it's the dealer's fault because they sold it to you? I believe it's in a car dealer's best interest to sell vehicles, and it's in the consumer's best interest to do some research before purchasing. Others may have sympathy for you, but I don't.
Posted by bill on 2007-07-05:
You definately need to do more research before you buy your next used car. You paid almost $12k for a 9 year old car that originally sold for $19k.
Posted by gprimr1 on 2007-08-05:
Did you not look at the car? Not to be an ass but know what your getting into.
Posted by Pissed Off Lizard on 2007-08-20:
The whole point of this is to warn other users not to take the actions that he took, and not to trust that particular dealership.
It does look like he did not exercise good judgment in the sale and made the error of purchasing a vehicle from one of the worst dealerships in the state of Florida.
However, swindling a person out his hard earned money is never right and my sympathies are squarely on the side of this poor gentleman and not on the side of the ex-cons who run Family Auto.
It does look like he did not exercise good judgment in the sale and made the error of purchasing a vehicle from one of the worst dealerships in the state of Florida.
However, swindling a person out his hard earned money is never right and my sympathies are squarely on the side of this poor gentleman and not on the side of the ex-cons who run Family Auto.
Posted by nolesfan00 on 2008-05-16:
I have to agree with him. I bought a 2003 neon that was only blue book 6000 and i paid over 12k for it.I only had the car for 11 days and it was braking down. something about the sensor. i got it fixed. they paid. then about 2 weeks went by and it happened again. i tried to get help towing to were it was being fixed after countless calls and promises i had to have my boyfriend tow it. i waited 3-4 days and finally i got it back. My boyfriend paid for the fix even though the cars problem was orginally from the fixing of it. i am now carless. the repoed the car because i suspended the ins. i think that they are crooks!! no one buy from them!!!
Posted by jr68 on 2008-07-26:
wow...could things get any worse...I know that there are individuals out there that take advantage of people by selling them cars that should not be in the road and for WAY too much money...however, if u gots no common sense, u needs to be on a bicycle....
Posted by ManFromUncle on 2009-02-27:
They did same thing to my Nephew, paid twice what car book value was, That is criminal to take advantage of someone, young, old, it's just wrong and they should be punished.
Posted by Wrenchman on 2009-04-02:
sounds like you were upside down in your old car and the 12000.00 is what you financced. what was the price of the rusty car?
Posted by ejack053824 on 2009-04-02:
You bought from the Fat Family Man? I used to love his commercials when I was living in Orlando for a bit. Him doing flips and cartwheels was funny.
Posted by jasonx on 2010-08-31:
i bought cars from there, and i got a reaaly good price, i bought an 06 nissan altima for $6,500. i have sent my sisters and cousins there in the past 2 mths.
Posted by soilo11099 on 2012-01-01:
BEFORE I PURCHASED MY VEHICLE I ALWAYS CHECKED IT BY A MECHANIC. HAD MANY FRIENDS AND FAMILY BUY FROM THEM SINCE 1998 UNTIL NOW AND NEVER HAD PROBLEMS.
Posted by Doughlas on 2012-10-05:
Very great people to do with. When questions were asked I had the answers provided for me on spot. Will definitily come back when it is time to look for another vehicle.
Posted by kevin on 2012-10-05:
Very great people to do with. When questions were asked I had the answers provided for me on spot. Will definitily come back when it is time to look for another vehicle.
Posted by Lisa on 2013-02-03:
DON'T BELIEVE THE HYPE!!!! After seeing several SUV's at great prices, I decided it would be worth taking the 2 hour drive to buy one.Being it was a long way to drive, I called ahead of time and was told the SUV I wanted was there. Once I got there, with 3 pages of print outs of 16 cars under 4000. There wasn't one!! Every car I had on the list were supposedly sold!! I had just spoken with them 2 hours earlier. I had My ex-husband call to ask about the same truck for me and he was told they were selling it right now. Lie!!! I was there and the SUV wasn't!! The other SUV's(same year and mileage as cheaper ones on website) were much higher. All the manager talk about is financing..Don't believe any price you see on their site!! The prey on people driving from all over because they figure if you drive that far you won't leave their lot without something. Even if it's overpriced!!
Posted by Anonimus ex-buyer on 2013-05-26:
Don't trust none of their positive comments here or on Google.....its done by their own employees....look at the comments above...Doughlas? and Kevin? posted the same comments....the same on google....bunch of cons.
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