Pconpoint.com Complaint - Don't Buy From This Website

Review by candlelady on 2007-07-02
I purchased and downloaded what was advertised as the best program to fix any bugs that might have been in my computer. What happened? Well, it removed winsock from my computer! What's winsock? Well, it just happens to be the one thing your computer needs in order to LAUNCH. I downloaded it on 6/25/07 and wham my computer went down and hasn't run since. I contacted them on their online chat from work and they told me to go to some bogus website and download a quick fix - I went to the site - well, it had moved. It belonged to the University of Indiana at Pennsylvania by the way - like they had a right to use it! I asked for a refund immediately - well, it's 7 days later and they have yet to answer an email! I spoke to two people on their online chat - still have the transcript - one of them told me to rent a computer - I did - now I've emailed them and told them I want them to pay the $39.99 it cost per week while I wait to get my computer fixed - which is going to cost over $400 by the way - I decided not to pay that - might as well buy another computer - so I finally called The Geek Squad today - still am obligated to pay the $39.99 for two week minimum for the computer rental and just paid $79.99 to The Geek Squad - they fixed my computer - I want and deserve $140 - which is what I paid to rent and fix my computer in addition to the original $41.95 for the program that made it go down in the first place - don't ever buy anything from this website - they are crooks!!! And their program is no good!

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