Culligan Water Complaint - Free estimate?
CHARLOTTESVILLE, VIRGINIA -- I called for a free estimate and got billed. Frankly, I only called them because there was existing equipment in the house. They told me I needed two things that added up to over $5000. It was kind of a hard sell which raised my concern. So I got two other estimates and went with another company.
I called both the local office and the regional office repeatedly about the bill and kept being told they "would look into it" they would "take the bill away" they would "check with the manager" No one ever called me back, in spite of the fact that I called maybe a dozen times and was repeatedly told that they would. No one ever tried to say, sorry this is a valid charge.
Now I am in the hands of a collection agency. When I called to talk to the regional office, I calmly explained the situation to someone in billing. She handed the phone to Rhonda, the woman in charge, who yelled at me, told me I had to pay the bill and hung up on me before I could say one word. Watch out for Culligan. They are scam artists.