Champion Parking Informative - Inspect your car before leaving PAID PARKING LOT/GARAGES
NYC, NEW YORK -- Hello,
Figured I'd share my story with everyone because obviously this is going to be encountered if you live in the city.
I used a parking facility in nyc. I noticed the next morning that there was a slight dent on my car, to the point where the side lights were a bit loose.
I contacted the manager of the garage.
Initially i was angry that it had happened. But i realized that i didn't make it know before i left the garage. (My fault)
I called and left a message for the supervisor for the garage. I do not hear from him for week one.
I call back asking if the supervisor was in, i am told that he will get the message and call back a soon as possible. I explained to the sectary that if he did not call back i will be contacting the better business bureau.
I believe i received a call that evening but wasn't able to answer because i was at work. I listen to the message. I promptly called back the next day to discuss. Again I'm told that the message will be given to the Supervisor.
I had to wait another week.
I get a call from the supervisor. I am told that there was nothing to prove that the incident occurred at the parking lot. I explained to him. First of all i called as soon as i noticed the dent. I explained to him that the only reason i am calling because i can deduce that the dent could have only occurred at the parking lot. I explained to him that between the time i left the parking lot and the time i noticed it which was the next day a matter of about 6 hours, noting had transpired. I even explained to him that the dent was minor and was not easily seen in dim lighting.
He kept going back to the fact that since i didn't tell the attending about the dent at that moment there was nothing that can be done.
I told him that I'm not going to be parking in any locations that are serviced by his company. I am very disappointed, i explained to him that his attitude towards this incident was as if i was just making up a story to get compensation and getting the car fixed.
I am in no need of money, i simply want to establish that a fault was present and that it was on the part of the attending that work for the Champion Garage. They need to be trained on how to properly handle cars, and also to be honest if they did have an accident.
Oh just to mention, at the garage, the attending take the keys and park the car for you, you do not park it yourself. If i did then i would also understand that no one is responsible and i parked at my own risk.
So please be advice, check your cars before you give them the key, and check your car before you leave the garage. Make all complaints known at the moment, do not wait for the next day to speak with anyone.