Champion Parking Informative - Inspect your car before leaving PAID PARKING LOT/GARAGES

Review by kparikh82276 on 2007-07-04
NYC, NEW YORK -- Hello,

Figured I'd share my story with everyone because obviously this is going to be encountered if you live in the city.

I used a parking facility in nyc. I noticed the next morning that there was a slight dent on my car, to the point where the side lights were a bit loose.

I contacted the manager of the garage.

Initially i was angry that it had happened. But i realized that i didn't make it know before i left the garage. (My fault)

I called and left a message for the supervisor for the garage. I do not hear from him for week one.

I call back asking if the supervisor was in, i am told that he will get the message and call back a soon as possible. I explained to the sectary that if he did not call back i will be contacting the better business bureau.

I believe i received a call that evening but wasn't able to answer because i was at work. I listen to the message. I promptly called back the next day to discuss. Again I'm told that the message will be given to the Supervisor.

I had to wait another week.

I get a call from the supervisor. I am told that there was nothing to prove that the incident occurred at the parking lot. I explained to him. First of all i called as soon as i noticed the dent. I explained to him that the only reason i am calling because i can deduce that the dent could have only occurred at the parking lot. I explained to him that between the time i left the parking lot and the time i noticed it which was the next day a matter of about 6 hours, noting had transpired. I even explained to him that the dent was minor and was not easily seen in dim lighting.

He kept going back to the fact that since i didn't tell the attending about the dent at that moment there was nothing that can be done.

I told him that I'm not going to be parking in any locations that are serviced by his company. I am very disappointed, i explained to him that his attitude towards this incident was as if i was just making up a story to get compensation and getting the car fixed.

I am in no need of money, i simply want to establish that a fault was present and that it was on the part of the attending that work for the Champion Garage. They need to be trained on how to properly handle cars, and also to be honest if they did have an accident.

Oh just to mention, at the garage, the attending take the keys and park the car for you, you do not park it yourself. If i did then i would also understand that no one is responsible and i parked at my own risk.

So please be advice, check your cars before you give them the key, and check your car before you leave the garage. Make all complaints known at the moment, do not wait for the next day to speak with anyone.
Comments:6 Replies - Latest reply on 2007-10-28
Posted by adzidek on 2007-07-04:
If the dent was so difficult to see, how do you know for sure it didn't happen before you parked there? Especially in NYC, I'd imagine this could have happened ANYWHERE, at ANYTIME before you parked at this garage.
Posted by Skye on 2007-07-04:
Most parking garages have signs that they are not responsible for lost items or damages to your car.

Sorry, but you have to prove it happened in their garage. I know what parking in NYC is like, and it could of happened anywhere, anytime.

Next time you use a garage, stand there right in front of the attendant with a camera, and tell him/her that you are taking pictures of your car, for your own protection and theirs. It may seem and sound extreme, but ya gotta do what ya gotta do.
Posted by Anonymous on 2007-07-05:
Here is the problem.

You notice the damage next day. Once you drove off the facility, it is impossible to prove that the damage occur there. Unless there is eye-witness to the incident, you are out of luck.

I am no lawyer but watch enough judge shows (Judys, Court TV, etc) with similar situation as you, they all lost the small calms cases.
Posted by rhondam718732 on 2007-07-05:
I wouldn't have even bothered calling him at all. You have no proof and you noticed it way too late. ANYTIME you park in a garage you should be programmed to check before you drive away. Should this supervisor pay for every ding and scrape on every car that gets reported hours/days later?
Posted by FoggyOne on 2007-07-05:
Even if he did see the damage before he got into his car in the garage, the garage has no way of knowing that the car didn't come in that way (if they even cared). Signs everywhere - parking lots, parking garages, restuarant parking lots, hotel parking lots, Wal-Mart, malls, etc. PARK AT YOUR OWN RISK and DO NOT LEAVE VALUABLES IN YOUR CAR. By parking there YOU accepted the limitation.
Posted by kparikh82276 on 2007-10-28:
Thank you all for your insight. I do understand that i should be responsible for using their services. I guess I'd better be careful where i park my car. As for the city i know better. And I'm hoping that people also realize this. Do not give business to the parking lots in Manhattan. As is the city is going to be placing a toll for entering the city. Mayor Bloomburg is contemplating it, and i for see it. It's just me. But New York, you can leave me out of it.

But thanks everyone for sharing your three cents.

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