Delta Airlines Informative - Flight delay - Flight delayed due to no pilots available to fly t
We were flight 1886. At Laguardia Airport two hours before departure, waited in a long line for an hour, because Delta only had four agents working during rush hour.
My Administrative Assistant had used our Corporate Express travel card to purchase the tickets, and when I got to the gate, the Delta Agent had no idea what a corporate express card was and needed to see a credit card to process the tickets. She was extremely slow and had to ask the ticket agent next to her to process a credit card transaction.
We finally landed in Atlanta and had to wait 15 minutes on the runway for a gate to "free up!" Once the plane reached the gate, we went to connect to our next flight 1886 to Orlando. We then found out that the flight had been delayed two hours because there were no pilots to fly the plane.
Flight 1886 was scheduled to leave Atlanta at 11:30 p.m. At 1:30 a.m., we had started boarding the plane.
Upon pushing back the plane, the pilots said, "the tow bar had broke, and could have possibly damaged the front landing gear; therefore, we are unable to "take up" until mechanics inspect the plane.
My husband and I had to take the following morning off because of sleep deprivation. We landed in Orlando at 3:30 a.m. and by the time we got our luggage and drove him it was 4:30 a.m.
Delta hospitality is awful and I will remember this on my next business or pleasure flight.