KK Music Store Informative - Fraudulent Practices
I am a music teacher and musician that loves to shop on Ebay. KK music store is an Ebay store that has an excellent feedback score, but that can be VERY misleading. Unfortunately, I had an unfortunate transaction with this Ebay store which led to me receiving a negative feedback. I do quite a bit of purchasing on Ebay, and I purchased from KK music store a blue pocket trumpet. I waited 2 weeks and never received the instrument. I contacted them via email, and after one week and several emails, they finally responded. They gave me their phone number via email, and instructed me to contact them. This was my first mistake! They told me that they didn't have that color trumpet in stock, because they received a defective shipment, but I was welcome to wait because a new shipment was expected in 3 days. I waited one week and contacted them via phone again. I told them that I have been waiting for over a month for this instrument, and questioned them as to why they were continuing to list this blue pocket trumpet on Ebay if they weren't available. The woman kept trying to sell me the same pocket trumpet in a different finish.
This bait and switch routine went on for 4 more weeks. I eventually asked them for a refund. One week later I received my refund, and I gave them a neutral feedback. After waiting more than 8 weeks for an instrument that was listed and unavailable, and then waiting another week for a refund, I thought that giving a neutral feedback was the nice thing to do. Would you believe that these scoundrels at KK music store responded by giving me a negative feedback? I appealed to Ebay, but they were of little if any help.
I can't believe that they support fraudulent operations such as KK music store!!!!!!!!!