Apple Computer Inc Complaint - Apple put me thru the hoops!
CALIFORNIA -- Apple makes a great computer & the Apple stores are helpful but their customer phone service sucks! One hand does not know what the other hand is doing. I called about a computer problem under warranty & I got conflicting info .I spent about 2 hours trying to get a mac fixed because of misinformation given to me. In the end the problem was they wanted me to pay for tech help or an extended warranty. I TOLD THEM THEY SHOULD BE GIVING ME MONEY FOR MISINFORMATION AND WASTING MY TIME AND DASHING MY EXPECTATIONS! By the way the problem is most likely a corrupt file which I had nothing to do with. This remains unsolved and its now my problem even though the warranty isn't up.