GT Media, Inc Informative - GT Xpress 101

Review by Nanny2 on 2007-07-06
I ordered the 101 from a computer over the phone. A few weeks after receiving the 101 I received a package of recipe booklets in the mail and a charge to my credit card of $13.90. Upon calling customer service, I was informed that when I accepted the "Free" recipe booklets when ordering the 101 that I was automatically joining the monthly "Recipe Book Club". I did not willfully join the book club nor did I want the recipes. To my dismay I was unable to talk to anyone who cared a twit nor was I able to get a credit on my charge account.

I do like to 101 and use it often. It is great for those cooking for one or two. The coating did start to come off shortly after using it.
Comments:6 Replies - Latest reply on 2007-07-07
Posted by Hugh_Jorgen on 2007-07-06:
You had better keep trying to get to someone to stop your club membership or I suspect you are going to get charged again next month. Worst case, you might have to cancel that credit card account to keep them from charging it.
Posted by Starlord on 2007-07-06:
In the future, it would help if you give a better description of the merchandise you are talking about. Not everyone was born with the knowledge of what a 101 is. I assume from the mention of recipe books that this is some kind of cooking device, maybe a grill?
Posted by Sail27 on 2007-07-06:
It's that super duper magic wand easy over cooker grill thingie that's advertised on TV - www.xpress101meal.com

Funny thing - their site IP pings back to billyblanks.com. It's Tae Bo all over again! It slices, it dices, it chops - but wait... there's MORE!

Just like any infomercial - take the information with a grain of salt kids. What you are presented just *may* be a bit biased (GASP! NO! Say it isn't so!!)
Posted by Starlord on 2007-07-06:
hahahahahaha 10-4 on the tae bo! Looks to me like a patent infringement on George Foreman's grill. Ahhhh, the old "take the free samples and you are asking for the whole package of whatever we want to charge your account for." Just like those pills you see all the time, "FREE sample" If your eyes are good enough and you are fast enough or have a DVR, you can read that by asking for the free sample, you agree to receive shipments of their pills for however much they want to hit your account for. That is why they specify "credit card required for shipping and handling." Once they have your info, they can do as they wish, you have given them authorization. We ordered something from an infommercial one time and they hit our account for $70. We found out it was for magazines that the wi8fe had told the operator we did not want. Our bank charged back the $70 and it was returned to our account.
Posted by Nanny2 on 2007-07-07:
They did remove me from the Recipe Club which prevents future billings. I just don't want to pay for something I didn't order and I don't want to pay postage to return it.
Posted by Anonymous on 2007-07-07:
Good job Nanny2! Don't take what you don't want, they try stuff like this all the time.

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