Rhodes Inc Complaint - Cancellation of Customer Care Package - Customer Care Package
GULFPORT, MISSISSIPPI -- I purchased furniture from Rhodes, Inc. on May 19, 2005. On August 29, 2005 the furniture was destroyed in hurricane Katrina. As this was less than 4 months from purchase, the 60 month extended care package had not gone into effect.
I notified Rhodes, Inc. and Assurant Solutions the extended warranty provider in Nov. 2005 of the loss of the furniture and sought the release of the extended care package. It was never done!!
At present in 2007, I am being harassed by Rhodes, Inc. on a daily basis wanting to collect the $221.21 for the customer care package, that was never in effect and therefore should not be paid.
Many letters and phone calls have not solved this dilemma!!