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strouds Complaint - Bad customer service

Review by Anonymous on 2002-07-11
WOODLAND HILLS, CALIFORNIA -- On Wednesday evening at 5pm I went to Strouds in Woodland Hills CA. It took me 5 minutes to find the items I needed. I went to stand in line which already had two customers and one at the counter. I waited 5 minutes then asked the young man behind the counter if he could call for assistance, everyone heard me but he did not even look or answer me. Another 5 minutes went by and I asked if the manager of the store was their and to speak to him again no response a woman behind me said "unbelievable, he just flat out ignores us." At 5:27pm I put my things on the table and walked out of the store. I will never shop at Strouds again.
Comments:1 Replies - Latest reply on 2002-09-10
Posted by Anonymous on 2002-09-10:
Boo hoo, so you had to spend 10 minutes of your precious life waiting in a line. I'm sure the people at Strouds aren't going beg you to come back.

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