Bob Penkhus Volvo Mazda Dealer Compliment - Great waiting experience
COLORADO SPRINGS, COLORADO, COLORADO -- Yesterday, Thursday, July 5, 2007, I took my Mazda to the dealer for an oil change. When I bought the vehicle, they gave me lifetime oil changes. They also check the fluids, tire pressure, and give you a very nice car wash, and the employees towel dry the vehicle.
The waiting time is pretty good there. They have a very nice waiting area, complete with a cafe, little bistro tables, and good food.
Well they have added a very very nice feature. They now have on site, a masseuse, who gives 15 minute complimentary chair massages. I was like, oh yea, I would like one. So this very nice lady, gives me a massage, and it was so wonderful. I thought to myself, what a nice way to have to spend my time waiting for my Mazda.
I tried to give her a tip, but she graciously refused, so I then went to the cafe, and bought her a latte', which she happily accepted.
Just wanted to share something positive about my experience at my Mazda dealer, when so many others have nothing but complaints regarding the car dealers they have used. I really did receive the full circle treatment!!