Assurion Complaint - Insurance - Cell Phone Insurance
I think that this insurance company is messed up. They tell me that my phone has water damage without even seeing it. My phone goes nowhere near water. From the minute i got this insurance phone it never worked as well as my first phone. I couldn't even charge it with the wall charger. I had to go out and buy a car charger. Then, I couldn't even make a phone call without it going into digital service mode. Nice re-manufactured phone. On top of that, when i do plug it into the wall charger, it goes into car kit mode. I don't even own a car kit or bluetooth, so how are you gonna blame that on me?? I think that its your testers just looking to get paid without doing their jobs like they are supposed to. I pay money every month for their services and they treat me like crap. This is not fair to the consumer and as an insurance company of this magnitude they should care about the consumer, but they don't.
They are some of the rudest customer service reps that I personally have ever talked to.