Naperville Dodge Complaint - SERVICE IS DISHONEST
NAPERVILLE, ILLINOIS -- Facts About Dodge of Naperville, Burke Automotive's Ugly Duckling !!! Read before buying or servicing your vehicle
If you live in Naperville or the surrounding area do not go to Dodge of Naperville at Ogden and Jefferson. The old Kohler Dodge is now owned by Burke Automotive who also owns Jeep Hummer KIA and now they are also a Dodge dealer. Burke Automotive is a great dealership to do business with. Just not there Dodge store in west Naperville.
The technicians at Jeep are non-union and can actualy get in trouble by there supervisor if they don't fix your vehicle. At Dodge the union techs could care less about you or your vehicle and there are no consiquinces if they screw up your vehicle or do not fix it right.
There is no management at the Dodge store and Ed Burke himself never showes his face around the dealership. Naperville Dodge/Jeep/Hummer is his pride and joy and that is fine, it does not make since why he keeps his Naperville Dodge store open. It is an ugly duckling. You will be treated much better if you go to the Lisle location. I have been very happy with the Burke Automotive Group and can not understand why he keeps that store open.