Liberty Mutual Insurance Co. Complaint - Do Not Get This Insurance!!!
FORT WAYNE, INDIANA -- We paid extra money for the "Deluxe Homeowners Policy" and septic pump coverage which my mortgage company REQUIRES...imagine my surprise 4 three and 1/2 years down the road when my sump pump failed-basement floods-and I have no insurance anymore? The reps are sneaky and unethical. They tried to raise my insurance rates up 30% due to my house value increase-which didn't happen-and FAXED me over a signature page to confirm that the value hadn't changed--AND took off my septic/sump pump coverage without disclosing, asking, telling me-nothing. DO NOT SIGN A SIGNATURE PAGE. They change the policy that you think you are getting to less coverage and then say "well you signed it"....then when you push the issue they try to cancel all of your policies with them.
AVOID THIS COMPANY!