Bouncin' Kidz Complaint - Beware of this Unprofessional Company
MICHIGAN -- If you are looking to rent a bounce house or food concession machine in MI, I would recommend staying away from Bouncin' Kidz (www.bouncinkidz.com) I had contacted them by email a week ago to inquire about renting a cotton candy machine for a family party. They responded quite quickly that they had one available on the date I wanted, so I immediately replied back that I indeed wanted to reserve it and to please let me know if any further info was required on my part to hold the machine. I stated if they needed a CC number I would be happy to call them with it to hold the machine. I didn't hear from them for a couple of days and emailed again and tried calling to make sure the reservation was all set. They then said (when I heard from them 6 days later) they needed to double check the reservation book and get back to me. A day later (it had been a week since the original inquiry/reservation by this point), they email me saying sorry the have already rented out their machines for that day. Now, I've called other rental places in the area and none are available on the day I need it. Also, I had passed on a machine from another company that had responded since I thought I had already secured one and bouncin' kidz was much closer to our party. Of course, that one is now no longer available as well. The company appears to be very unprofessional and I would look for other options if you are looking for party rentals in south east MI.