Radio Shack Informative - Refusal to refund for bad battery
EL CAJON, CALIFORNIA -- I purchased a new battery from Radio Shack located in Westfield Parkway Plaza in El Cajon, CA on the 21st of June to replace a battery in my ADT system that gave a Low System Battery alert. After replacing the battery I continued to get the alert until I finally called ADT who sent a repairman to fix the problem. The new battery was defective. I returned it today the 11th of July. When I got to Radio Shack they said, #1 it wasn't their battery, I probably got it mixed up with the old battery (which I had left with them), #2 I hadn't bought it there, although I had a receipt. #3 the battery didn't have their logo on it, which did not mean anything to me, I took the battery out of the box I was sold. The manager practically called my a liar when I said I had bought that battery there. The manager was very uppity when I asked her if she was the top manager. Said "what do you think a lady can't be manager?" which had nothing to do with the question. I believe this store to be acting in a fraudulent manner. If they are selling batteries in their boxes, but then claim they are not their batteries when they don't work or won't hold a charge, then that is fraudulent and I believe their corporate offices ought to investigate this store's practises.
More Reviews on Radio Shack: