Nissan Complaint - Irresponsible Nissan And Nissan Dealer
IRVING, TEXAS -- I bought this brand new 07 versa few month back from DON DAVIS GRAPEVINE.
Very soon I found that the floor mats are getting wet.... Later after one heavy rain I could hear heavy noise of water movement underneath my car and the mats are almost soaked in water. There was no visible mark of water entering inside through any openings...
I took it to the dealership [DON DAVIS GRAPEVINE] on June 19th,2007. It seems they had to remove seats and had the water PUMPED OUT [to quote the adviser] .
RESPONSE SO FAR FROM THE DEALERSHIP
We have pumped the water out
we are diagnosing the issue
we have ordered ducts and rugs
we got the ordered parts but the the wrong one, will be reordering
we are sending it for spot welding in Arlington since there is a manufacturing defect in the front
We are waiting updates from Arlington
I started calling Nissan consumer affairs from 2nd July onwards till I got a response back from them on 9th July. The regional specialist replied "WE WILL TALK TO THE DEALERSHIP AND GET BACK TO YOU , BUT CANNOT GIVE YOU A TIME LINE"
I am still waiting for my car or at least an update from the dealership or the regional specialist
Ironically I work for NISSAN and asked few Nissan people to check the status. But no success
The worst part is, till now the Dealership or consumer affairs did not give me a courtesy call to update the status.........
Today 19th July, 2007.
One month has crossed. Still no news of my car.
Dealership say's car is still at body shop.
Nissan Regional specialist says, She is still unable to contact the service manager for the status.
I am continuing to pay $24 daily for my rental car...
Any suggestion from viewers are welcome........