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First American Home Warranty Complaint - Lack of adequate response - Home Warranty Service

Home Warranty Service - Complaint
Review by JCB on 2007-07-12
PHOENIX -- My air conditioner quit working, and I called the warranty service. The tech that they sent did not even take the covers off of the equipment, he just looked at the unit and said that it was not capable of cooling the house. This is July, and the temperature in the house is around 90, and the warranty company will not repair the unit.

The service is worthless.
Comments:
Posted by Lidman on 2007-07-12:
It's to HOT in Phoenix! Call someone and get it fixed and then call a lawyer and sue them for endangering you life!
Posted by KWD on 2008-03-11:
These Home Warranty companies are really running loose with the way they handle claims and retain their profits - it seems to be an ALL SALES and NO SERVICE situation.

Contact an attorney with experience in insurance coverage litigation and bad faith actions - under most state's laws there are standards for which insurance claims must be handled (either statutory, or case law). If the claims handling constitutes bad faith you may be able to recover for your loss, as well as punitive damages against the insurer.

I would be happy to review any situation involving poor/unfair claims service.

davidson@law-wi.us

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