Conn's Informative - Bad warranty - Televisions
AUSTIN, TEXAS -- I paid nearly $3,000 for a TV at Conn's two years ago. Part of the $3,000 was an extended warranty for $399.
When I called them for a repair, knowing that the bulb was out on my projection TV, it took them three days to come out to even look at the TV.
The person I talked to over the phone knew it was likely the bulb. So they came out 3 days later. The repair guy said it was a bulb and they would have to order it.
So now, over three weeks later, after a dozen phone calls to the service center and to the store where I bought the TV, I am told they will need to put me on their schedule.
I have been told repeatedly that they would be out to fix the TV or give me a loaner TV on three occasions.
So why should I believe them when they call and tell me they will be out to fix the TV.
Just do not expect any service after a sale from Conn's.