Dish Network Complaint - Broken Promises of Service
SPOKANE, WASHINGTON -- We had a DishOne sales rep. come to our home and sign us up with 3 receivers and one dish for a very good price. We told him that we had Dish Network in the past. He called it in and stated we could have it under our cell number so we could get the new customer contract. He came back to our home later that evening to tell us we could only do 2 recievers for that price. Believing in his integrity we allowed him to change our contract.
After installation we were told that our initial contract was no longer valid and we would not be getting the incentive, channels, rebates we had in our agreement. I was told that my cancellation time had past. I signed with the rep on a Tuesday and it was apparently cancellable through Friday. I had an install Friday that they cancelled and moved to the following week?
Please beware as you sales contract is apparently not what they will honor?