Window World-Evansville, IN Complaint - Charge for extra metal labor

Review by FOG on 2007-07-12
MOUNT VERNON, INDIANA -- Purchased 8 windows from this company.
They charged an extra $400.00 for "extra metal labor".
I have not found any extra metal. Calls to the company, they will not return my calls. Calls to home office not any better.

If you but from these people, be sure you ASK about any and all "EXTRA" charges.
Comments:2 Replies - Latest reply on 2009-03-29
Posted by akennedy on 2009-03-03:
As a former employee I would advise you to contact Window World corporate because if the didn't wrap the exterior of the windows with metal you should get a refund. You have a lifetime warranty take advantage of it. If you don't make a fuss they will do nothing, this is a dirty company.
Posted by hadogen on 2009-03-29:
yea I totally agree very dirty company. they claim oh it happens to 1 out of every 10 customers or its only a very few ppl who have these problems...but truth is its not just a few ppl its A LOT!...perception is reality and the fact of the matter is this shouldn't be happening not to ANY customer even ONE because that person could be you.

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