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Diamond Essence Complaint - No Refunds - Jewelry

Review by caro21 on 2007-07-12
CEDAR KNOLLS, NEW JERSEY -- This business is just a scam. They sent me an item I did not order and they have not given me a refund even though they have posted in their website "NO RISK MONEY BACK GUARANTEED". I think they should not do any business, their customer service sucks as well as the company.
Comments:2 Replies - Latest reply on 2007-07-13
Posted by heaven17 on 2007-07-13:
How did you end up paying for something you didn't order...? Or did you order something and get the wrong thing?
Posted by caro21 on 2007-07-13:
I order one item, then out of the nowhere, they sent me this item that I did not want, and charge me for it. Since I did business with them once, my bank is reluctant to give me my money back until 30 days have passed.

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