StainSafe Complaint - StainSafe furniture warranty from Slumberland
WAUNAKEE, WISCONSIN -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
Stainsafe will not honor my warranty that I paid over $170 for a 5 year warranty because - THEY SAY - I did not get my digital pictures to them by email within 30 days of filing the complaint. This is AFTER they originally denied my claim because they determined it was not reported within 30 days of the problem occurring! I battled with them for almost a year. Now they are saying 'Ask for a refund of your remaining warranty from Slumberland.'
As a resolution, I would like the following:
I would like them to honor the repair warranty & fix my couch/recliner.
Please contact me if you need more details regarding this incident.