Cingular Wireless Complaint - Worst Wireless Phone Service Imaginable
NEW ORLEANS, LOUISIANA -- Until recently, my company used Nextel as our wireless phone provider. The service was horrible -- poor coverage area, phones not working inside many buildings, dozens of calls going directly to voicemail. At the time, I wanted to switch to another carrier as did most of my co-workers. ANYTHING would be better than Nextel, right?
Wrong. I never thought I would hear the words, "This is worse than Nextel!" coming out of my own mouth, but that was before we switched to Cingular.
I reel when I see the commercials about dropped calls that Cingular/ATT is now running! The only thing I can think when I see someone talking away and the other party not hearing them is, "They must be using Cingular..." I've never had that problem with other carriers. My personal phone is through Verizon; I've been with them for about six years, and have had exactly four dropped calls. I remember each one because they happen so infrequently. With Nextel, I often didn't have service, but it was a works-or-doesn't situation with no grey areas. Cingular will let me place or receive a call, but drops it almost immediately. I EXPECT every call I make with Cingular to drop. I get a huge volume of calls each day, and at a conservative estimate, 70% get dropped. Granted, there are areas where my calls do not drop, but those are few and far between. These areas are also small; I have learned exact places to stand when I need to make a call...move a few feet away and the call is dropped.
I also have an issue with the voicemail, which does not offer any sort of time/date stamp on the incoming messages. It sometimes takes two to three days for a voicemail to show up on my phone, and I have no idea whatsoever when it came in!
I've seen several complaints in which users state that they have been told that the dropped calls are because of the other party's phone. Well, a great majority of my calls are to other Cingular customers, so explain that away. I'd also like an explanation of why I can't make calls or drop the ones I do place when my Cingular phone shows four or more bars.
I think I'd be better off with two tin cans and a piece of waxed string...