Raymond Chevrolet Complaint - Leasing Chevy Tahoe
ANTIOCH, ILLINOIS -- By far the worst car dealership I have ever dealt with. I went to lease 2007 Chevy Tahoe for my wife who only drives 20-25 miles a week. I have never leased before and I made it very clear to the salesman that I do not know how a lease works. I was trading in my 2005 Grand Prix. When I first went to dealership, they appraised my car and ran my credit and gave me a price for the new Tahoe on a lease agreement. Pricing was a little bit more then I wanted to spend, so I said no thanks but maybe I will come back. About 3 weeks later I decided to go back and figured I could swing the payment amount. They gave me the same payment amount and explained to me that it is based on 2 year lease. At the end of the 2 years I can trade in the vehicle for a new one, buy it out and certain price, or just give it back with no penalty except for miles and if I trashed the vehicle (which I later found out was not even remotely true to what actually happens). I said ok. When I got to finance dept. they told me that my payment was more then what the salesman told me, because the salesman told them I was putting down more money that I actually was. Way more money to be exact. Once that was figured out, I still took the deal for a couple dollars more because my wife really wanted this car and we could easily afford it even if we didn't want to. After 4 hours, I was finally out of there. About a week later I received a call from dealership saying they had to run the loan through another lender and the pricing is a little different but they felt that it was a better deal. When I got to the dealership, I found out that they wanted me to pay approx. 15% of the existing payment more per month!!!!!!!!! And they also explained that the lease was a 4 year lease and if I wanted to turn the vehicle in in 2 years I would have a lot of money that i would owe them. Needless to say I returned the vehicle to them and got my car back. I am going to look elsewhere. The salesman had no clue what he was talking about and basically told me anything I wanted to hear so that he could make a sale.
I advise anyone and everyone not to go to this place.