Supra Telecom / Cleartel Complaint - You'll Be Sorry with Supra Telecom
DEERFIELD BEACH, FLORIDA -- THE WORST PHONE COMPANY IN AMERICA IS: SUPRA TELECOM/CLEARTEL
COMMUNICATION IN DELRAY BEACH, FLORIDA
Don't use Supra Telecom/Cleartel Phone Company
YOU WILL BE SORRY.
BY KENT PETERSON
Deerfield Beach, FL
I have had the worst experience with any phone company in my life. Four letters to Corporate/
CEO John Patton went unanswered. THEY DON"T CARE ABOUT CUSTOMER SERVICE-
ONLY ABOUT THEIR PROFITS.
I had two phonelines for more that 7 years with Supra Telecom. In April, I changed one phoneline
to at&t, because a payment I sent electronically 5 days prior to the due date, through my bank
account, took two weeks to post. I was charged a late fee and notice was sent to the credit score
companies effecting my credit rating. I NEVER got an apology from Supra Telecom!!!
They admitted disconnecting the wrong phone line by mistake TWICE!!!. It took at least 8 hours of phonecalls to Supra, on my active at&t line,
each time, to get it resolved. After the second disconnect, they could not restore my original
phone number: 954-725-9421. They didn't even have the courtesy to put a message on
954-725-9421, when someone called that number, saying the number was changed to
954-354-1539. I had a seriously ill in-law, that the hospital could not alert us of his worsening
condition for a day, because they had the number that was disconnected. This is not fair!!!
When my service was turned back on with the new number 954-354-1539, which I didn't want, I
was charged $40 to install new service!!!!
Again hours of holdtime, TALK WITH SERVICE REPS WHO DON'T SPEAK ENGLISH
WELL and Supervisors argueing the disconnect was my fault, I finally got the fee dropped.
I now have at&t on both my lines and am very happy. I got $300 in credits/Visa cards for
switching services and my monthly phone bill is less with more features.
Please call me at 954-725-8668 or email me at junk4KGP@gmail.com. and I will tell you more.
DON'T GET SUCKERED INTO SUPRA TELECOM BY A PROMISE OF LOW FEES.
CUSTOMER SERVICE IS TERRIBLE AND IN THE LONG RUN YOU WILL BE
Now a happy at&t customer, KENT PETERSON