Hines Park Ford Informative - Stay Away - Poor Service

Review by Bobster on 2007-07-13
MILFORD, MICHIGAN -- My wife owned a Freestar. The rear latch handle failed three times. Of course, the car was out of warranty, but the latch handle came off in my hands, not broken mind you. They reinstalled for $264. Then a few months later, four, to be exact, it came off again. Another fix. This time five months later it came off again!!!!! Not a broken part, just apparently, incorrectly installed.

They want another $300 bucks. WHAT RIPOFF ARTISTS.
And they'll wonder why my next car will be foreign.
Comments:7 Replies - Latest reply on 2007-07-14
Posted by Skye on 2007-07-13:
Buying a Ford is the ripoff. Why blame the dealer for the latch handle that keeps breaking off. Your complaint should be against the manufacturer. The dealer didn't build the minivan.

Remember, FORD means Fix or repair daily.
Posted by Anonymous on 2007-07-13:
Bobster, try Toyota I have had very good experience with them!
Posted by Skye on 2007-07-13:
Mazda is the way to go.

Posted by poppapia on 2007-07-14:
Quit taking it to the dealership for repair, and find a good body shop. The work will be done correctly, and for a lot less money.
Posted by Skye on 2007-07-14:
No Sh*t Sherlock. We only own Mazda's and Subaru's and never ever ever had a problem with either vehicle. It may be owned by Ford, but my parts to my Mazda were made in Japan.
Posted by Skye on 2007-07-14:
I owned a Mazda MX-6. that I bought brand new. That car had everything original, except the battery and tires, and never broke down. Never even made it to 90,000 miles, because, it was stolen, and murdered.
Posted by Skye on 2007-07-14:
Parts are made in Japan, and it's assembled here. FORD has nothing to do with the manufacturing of my Mazda parts, thank god.

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