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Expert Appliance A.K.A. A-Expert Service All Area Consumer Services Informative - Expert Appliance Is In Buisness To Rip Off

Review by Simcox Electric on 2007-07-14
WINTER SPRINGS, FLORIDA -- I ordered a part for $125 and received the wrong part of a value of $10. I was charged $135 after I was quoted $125 and that was with shipping. I have emailed 7 times with no reply at all. I have called twice and reached a person once. She answered the phone "hello" without a company name or anything. She said she handles all the emails and phone calls. She could not answer any questions and "would get back to me". She has not called or emailed in three weeks. She also said there are no returns on electronic parts!!! I did not order an electronic part but thats what they send so that they can say this.

EXPERTAPPLIANCE IS A FRAUD. DO NOT BUY FROM EXPERT APPLIANCE. They send a cheap non-returnable part so that they can say there are no returns even if it's their fault and the part is still in the original package. I am a HVAC tech. so I know what part I needed and provided them with the part # and the model # and serial #. This "company is a rip off. The check doesn't even have their name on it. It says "ALL AREA CONSUMER SERVICES INC"
Comments:2 Replies - Latest reply on 2007-07-14
Posted by Anonymous on 2007-07-14:
Is this an online parts store?
Do you have a parts house you can just order through locally?
Ive never encountered this place,but then again i am on the left coast
Posted by Simcox Electric on 2007-07-14:
It is an online warehouse at expertappliance.com . The part is discontinued and te local guys could not get it. This company claimed to have it so I was willing to pay $125 for a $45 part just to get the customers a/c running. I finally found out from research that a honeywell part could be substituted and it was $35. I don't like to complain but when you use a company and depend on them and they never even planed to give you the right part it ticks me off. because now I am out the $135 they charged and had to get another part to replace what I needed. I have a "delay on break" timer that is valued at $10 . I needed something totally diffrent and I even gave them all the info from the unit in writing. they refuse to help once you get the part and I was even being very nice because I know mistakes happen. This company is just out to rip people off. I have filed a claim with law enforcement for this cyber crime and should hear back from them soon. look at their profile on the orlando better buisness website and you will see they are conartists .

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