Paypal Complaint - Terrible Customer Service
Requested a Paypal debit card which they offer free of charge.
Received card. Went to activate it online but got an error message. Called customer service. After going through long wait times and trying to translate Indian speakers, they said they would send another debit card.
Next card arrived and still didn't work! Same problem. Sent from batch of "bad cards."
Again spoke to customer service. Assured me they were sorry, etc. and would not happen again.
Well they sent another and it happened for a THIRD TIME! The card they sent was, once again, from the bad batch.
Rep I spoke to said "company has no control over this problem" and blamed it on MasterCard, with whom the company was "under contract" to produce cards. (Wouldn't sending bad cards be breach of contract)?
Card #4 is supposedly in the mail but this company is absolutely incompetent. They treat their customers like garbage.