NetBank Complaint - Credit rating diwn as a reu=sukt of THEIR mistake!
ALPHARETTA, GEORGIA -- I closed my account at NETBANK, via email, balance was $15.00. I kept getting statements indicating they were still taking their $3.00 "monthly service fee". I kept calling and asking them to STOP deducting this amount, close the account and send me the balance. After 3 months, most of the money was gone and I wrote it off as a bad debt. I went to open a new checking account..AND THEY HAVE PUT AN "ACCOUNT ABUSE" NOTATION ON MY CREDIT HISTORY....FOR NONPAYMENT OF THE SERVICE FEES!!!!!!!!!
No one at the "customer no-service" department at NetBank is capable of fixing this for me..they state I must print out the email I sent them to "prove" I requested the account be closed! I am litigating!