Eastern Jungle Gym Complaint - Shady "Deal"
MONROE, CONNECTICUT -- We purchased a new swingset for our daughter's third birthday from Eastern Jungle Gym. It came on Friday. The following Wednesday I received a package from the company which included a coupon for "new" customers offering a free child's picnic table (value $169) with the purchase of any swingset. I quickly called the company. I was referred to the store manager. He said that if he were to honor the coupon now, the price of the swingset would increase $100! He refused to honor the coupon, even though it was his company's error to send it to me. I told him that although I was happy with the swingset, I would not have a good conscience about my purchase with Eastern Jungle Gym and that I would certainly not recommend their products to anyone unless he would do the right thing. He said "I'm sorry you feel that way." I think this is BAD BUSINESS!