Comfort Inn Informative - Discomfort Inn - Hotel Services
SAN ANTONIO MANITOU PL, TEXAS -- Subject: Comfort Inn...Not!
My wife and I had a reservation on one of your hotels here in san antonio tx. We asked for a non smoking room, the lady with tattoos on her arms, gave us a smoking room with a very strong smell of deodorizer to neutralize the smell, which made me and my wife feel sick. We found a hotel nearby, and checked out in about less than 2 hours I believe. When we got back to the tattooed lady, she kind of ignored us, being busy on the computer. We told her that we are
checking out. Condescendingly she asked why. We told her the reason. We told her about the smell all she said ,well you will be charged for the day. Since, my wife and I just want to get out of there. We checked out without questions. My other complaint is why would she placed us in a room that is way in the back. When I only see three other trucks parked beside our parking area. And because of this ,non of our friends will ever check in your hotel. I don't care if we have to spend a night in the street, " ifeel safer"