Toysrus Complaint - Return Policy
WISCONSIN -- My mother-in-law bought 2 Razor Scooters for my boys. When she gave them to us we didn't notice they were the wrong size. A week later we looked at the boxes and found that they were both to small. I called my mother-in-law and asked for the receipt and she could not find it.
I called Toysrus and the told me I could not return/exchange or even get a credit without a receipt. I told her they were purchased 2 weeks ago and she said to bad, they have a very strict policy.
I no longer shop at Target because of their return policy and now I no longer shop and Toysrus. I spent $2,000 at Christmas last year there and now I will never shop there again, all because the wouldn't even give me a store credit for items that were just purchased, in the boxes and never opened! Good job Toysrus.
It is no wonder Walmart is doing so well.
Check out the return policy of Toysrus before you purchase. BUYER BEWARE!!!!!!!!!!!!!