Sears Informative - Kenmore 30 in. Gas Self Clean Freestanding Range (Model: 022-78814-000)
BALTIMORE, MARYLAND -- This is a nice oven with some nice features. I have owned 2 for about a year now. I have found it easy to clean the stove top when it would get really grimy (like when a neighbor left something on and went back next door for a while letting everything boil over and burn). I have used the non-caustic Easy Off on the stove top without any problems.
Here are some issues that I did have with the oven (we have 2 of them):
1. The burner flame went out on 2 occasions. The 1st time was when we set the burner to the lowest setting and had a blech on top. The flame went out at some point and we came down smelling gas. The 2nd time was when the central burner was on medium and the spring loaded oven door slammed shut (be careful about that) and it caused the flame to go out. I would have liked it to be little more safe than this in maintaining the flame. Also, this oven has a "feature" where when you set the dial for a burner to ignite all the burners click away to ignite (though only the one with the gas coming out of course lights up - happens in both our ovens so it is a feature).
2. Our oven door needed to be fixed on 2 occasions. First when I noticed a problem with something rattling and the 2nd time when it broke due to the first fix-it guy they sent out (from occasion number 1) not putting the handle on the door properly so that one side fell off. Then they didn't want to fix it initially until my mother-in law, who was waiting at home for the warranty people to come and didn't know about its history, would call me to find out why a second repair was necessary. My mother-in-law refused and they fixed it anyway. Warranty people have been good otherwise and responsive.
3. It seems to me that while the dial for the burners covers most of the knob it still seems to lack sensitivity and doesn't increase or decrease so smoothly.
4. I have found that compared to the other ovens we have had this oven cooks things slower. I tested the temperature of the oven with an oven thermometer and found it to be accurate, but I am forced to add cooking time compared to the other ovens I have had (and it just seems to cook differently). This oven does have a feature which I have not tried which will offset the oven temperature by +/- 30 degrees in case your last oven was off so that you can cook in the same way (this means that with this tweak you can get oven temperatures up to 580 degrees instead of 550 if you like things really hot :-) I have cooked pizza from scratch at 550 F BTW in this oven with great results).
5. When you set the oven to turn off after a period of time it has this pointless, annoying non-stop beeping. For example, you wouldn't be able to set it with some food inside set to turn itself off at a set time for your wife when she came home while you nodded off because it would just beep and beep and beep when it turned off. Our last oven (an Amana bought at Sears and almost identical to this one in appearance and most features) didn't have this "feature" or the feature that has the oven light go on every time you open the oven door forcing you (if you are an orthodox Jew) to use the Shabbos mode on Shabbos (more on this later).
6. There is an annoying wait of several seconds between adjusting any oven setting. E.g. setting the timer and then the temperature. After each adjustment it takes several seconds for the adjustment to take effect and you can't do anything else until then. On our Amana oven you could just press the button of the control you wanted to adjust and immediately adjust it.
7. For orthodox Jews this oven forces you to use Shabbos mode on Shabbos and Yom Tov due to the annoying features of the never stopping beeping and the oven light always going on. On the other hand Shabbos mode allows you on Yom Tov *only* to adjust the temperature at *any time* up or down (according to Star-K) which is wonderful (due to it not being a grama or something like that - but CYLOR). On Shabbos, the Shabbos mode _only_ allows you to take your food out of the oven and nothing more - you cannot adjust the controls - but this is already a step up from any similar oven with automatic features. According to Star-K (i.e. Rabbi Heinemann shlita) if the oven is on then all food must be removed at one time before the door is closed again, but CYLOR as I have heard of others being more lenient regarding removing the food. We have the oven turn itself off automatically on Shabbos around about before we need the food so don't have this problem most of the time and also save a lot on energy costs. This also has the benefit of not heating up your house on hot summer days since the oven is off - we rarely use the stove top on Shabbos or Yom Tov. On Yom Tov the Shabbos mode allows the oven to stay on for 48 hours straight. Be warned about power outages though, as the oven apparently will turn off and stay off! If you have a burner going on the stove top it will be maintained during an outage though.
8. Another point for orthodox Jews - Kashering the stove top is a pain (e.g. for Pesach) due to the rubber pads beneath the grates. A Rav suggested kashering only one side at a time using a blech, but that did not stop the pads on one of the grates from melting. I do not know how to avoid this though maybe kashering in 3 stages would work - i.e. left side, then middle and then right which would reduce the overall heat while still being effective. You would think that if they go all out to provide the essential Shabbos mode for this oven they would make allowances for kashering the stove top as well.
I have only used the warming drawer once or twice - it worked. The broiler works nicely as does the feature that allows you to get the oven to turn on sometime later. I usually combine it with the timer feature in case somethings comes up and I don't make it home when I expect. Self cleaning is a breeze but make sure the place is ventilated unless you want your smoke detectors to go on. I have not used the recipe recall feature. One minor point that happened today. I set the oven to go on after about an hour for an hour at 450F. I pressed the time button and then after it registered again I pressed the bake button and it suddenly gave me error code F13 which after talking to someone at Sear@Home they said was some kind of parity error. It would not let me bake after that even when I would reset everything pushing "clear". They suggested unplugging the oven which I accomplished by going down to the circuit breaker box in the basement and switching off the power from there at which point all was well.