MetLife Informative - Long Term Insurance
I have been employed and paying premiums for long term disability coverage for years now. I had spinal surgery about a month ago and cannot get any info on my policy. It took my HR dept 2 weeks just to find the contact number for the company. When I call they told me that they are not able to send me a copy of my policy or the policy provisions and that I need to get that from my HR dept. Took me 5 tries at customer service just to get that type of an answer. this company is terrible with customer service.
I believe I am in for a Rip-Off. Stay clear of these people.