Toyota Motor Corporation Complaint - Toyota 2004 4Runner - Warranty
HOUSTON, TEXAS -- I am a person who believes in good maintenance on my vehicles and was a loyal purchaser of Toyota. Recently after purchasing my vehicle, I begin to feel some hesitation and I took it in to see if they could find out what it was. I specifically told them that I wanted them to check out my transmission becasue of the hesitation. i was told by "Mike Calvert" technicians that it was a waste of time to check because the truck was over a year old. At this time I also wanted them to check the upholstery because of it coming loose and i was told that I would have to bring it in on another day because it was too busy. Now I realize Saturdays are busy days and there is a reason why because everyone is off. Each time I have taken my car to be serviced, I have requested them to check my transmission and apparently they just put they have checked the transmission, but without doing it. Now my warranty has expired!!! Now I am having problems with the transmission and other thing I have told them about is rearing its ugly head. I do not know if the corporate office is informed or they are turning their heads to the different complaints. Most dealerships service departments are a disgrace and a sham, they only do part of the work and leave the rest for the consumers to foot the bill. Now I have to to dole out money to have my transmission diagnosed and maybe repaired. This could have been prevented if the technicians would have listened in the beginning. I really believe because I was a woman they felt I was being paranoid, but little dothey know I was a participator in fixing some cars and finding out about the particulars of when I may be having a problem with my car. After this fiasco with my Toyota, I do belive I will purchase an American made car and probably get a better deal of not being taken. Also I have not seen where on any website where Toyota is a major contributor to any American cause on thsi website and for that I am asking to consider strongly about the next car you purchase(maybe a company that supports our causes).