Hartzheim Dodge Complaint - Sold Dangerous Defective Vehicle
SAN JOSE, CALIFORNIA -- I traded in my vehicle and the shady sales guy asked me twice if I checked the Blue book. I hadn't, so I told him no. Instead of getting 5,000 for my 2001 good condition vehicle they gave me 1500.00.
Vehicle was for my 19 yr old daughter. The sales person called here while we were at another lot to say he found an excellent car in great condition for her.
It is a 2003 Mustang convertible. The first day my daughter took it out we found out the top doesn't work, there are two bald tires, traction control light came on and car lost acceleration power while climbing hills. She had to turn around and come home. When I called this self proclaimed 5 star dealership, they simply told me that we didn't have a warranty and they don't remember promising to fix the dents and broken door panel either.
This was 5/06. To present immediately after buying this hunk of junk, I purchased two batteries, a fuel pump, fuel filter, several hundred dollars on towing, a new gas tank because this one was so smashed in the vehicle used a tank of gas every other day. Obviously the accident was not disclosed to us. Our mechanic said it was in a huge accident because trunk is totally misaligned. We have also had to pay for a new engine, inverter. A cool cost of 5000.00 total. Now the transmission is going out and the car has never gone past 50mph.
When I am able to ever reach anyone they can care less. This 5 star's favorite phrase is "you don't have a warranty". I would think a car would be good the day after you purchase it and not need 5000.00 worth of repairs.
This piece of junk was also off to the side like someone just brought it in, it was not even washed, let alone inspected or safety inspected before they pawned this off on my 19 year old to risk her life with. NEVER BUY A CAR FROM HARTZHEIM DODGE