Comcast Corporation Complaint - Poor service, that's if you can get any!
WASHINGTON, DISTRICT OF COLUMBIA -- This company is overpriced and their service is extremely poor. I paid $100 a month for premium cable service and did not receive all of the channels. I called on several occasions in regards to this matter and nothing was done for two months. In addition to not receiving credit for services not rendered, the cable blocks out almost every two weeks; leaving me with a blank screen that says, "One moment please. This channel should be available shortly." This happens for days at a time and then customer service has an attitude when you its time to credit your account. The last straw was drawn when my cable blocked out, leaving me without service for a week. I called for a tech to restore services but they never came. Finally one comes after the 4th request at darn near 10:00pm and tells me he cannot resolve the problem because he does not have enough cable wire to fix it. According to the tech someone with Comcast cut the wire. All of this and I still don't have service and I have to pay $100 for platinum digital service. I disconnected, and I am going to write a letter to the BBB.
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