Sofa Express Complaint - Customer Service/Delivery
ORANGE PARK, FLORIDA -- Sofa Express delivered furniture that was badly damaged. Rescheduling has been a nightmare. Customer Service does not exist. The store manager and sales representative will not return my phone calls.
Corporate Sofa Express is no better. Corporate customer service will not give me a name or number of someone with any authority to assist me. Automated voicemail is all that I can get, AND, of course, my messages are not returned.
Two weeks since my purchase and still no effort to redeliver the damaged furniture I rejected.
Since Corporate Sofa Express is as bad as the local Sofa Express, I can only assume that complaints are commonplace.
I WILL NEVER PURCHASE FROM SOFA EXPRESS AGAIN.
More Reviews on Sofa Express: