Maaco Complaint - They turned my car into a Monster and laughed about it.
WEST PALM BEACH, FLORIDA -- I took my 1987 Monte Carlo to Maaco in West palm Beach on Church St. off of Okeechobee Blvd what a mistake I made. They totally destroyed my car and laughed about it. I took the car there last year around September and was told it would take two and a half weeks and 1500.00 dollars and it would look like it came off the Showroom Floor. I did not get the car back for over eight months and what hell that was.
When they found out I called corporate about the problem they took it out on my car. The first month it was there it was left outside to be rained in twice I had to come and cover it up. Then they moved it inside and when I would go and check the progress all they had done was sanded it down and in the dust wrote nasty sayings and drew nasty pictures on it. The second time it happened me and the manager had words and I told him if you have time to write and draw on my car why can't you paint it. Well people that ended in a nasty way and the manager was cussing me out.
I asked him what would it cost me to get my car out of the shop I did not want it there any longer he told me 1500.00 dollars I asked for what and he said they had painted it once already so they could see the dings because it was black and that counted as a paint job mind you the car was sitting there sanded down with cuss words and dirty pictures on it.
The two new doors I got for it they said they had someone to hook them up and they lied they wanted me to find someone and blamed the car not being done because of that.
Then I came back and the car was still not done and more nasty words and pictures was on it that's when I called corporate office that's when they destroyed the car I guess as a pay back. They cracked the front windshield, they busted the side mirror on the right door, they cut the wires to the doors, they busted the back tail=light, they pushed in the headlight in the front and their finger prints are there because when they did it the paint was wet.
There is running paint on my new tag , on the taillights, over spray on the brand new tires I had just put on it three days before I brought the car to them. The puttied over the trunk lock so I can't open the trunk they took out the lock from the glove box so I can't even open the trunk that away.
The paint job looks like a child did it with a spray can it is bubbled and there is no clear coat on it. I could go on and on and I have pictures to prove all of this and I will seek farther help because corporate claims they can't do anything go figure.
They also lost the chrome that goes around the back window they lost the chrome lettering that went on the lower doors I just can't believe it and then when I was told by the owner he would take care of this this is how my car was given to me and the owner wasn't there like he said.
The car wouldn't start and when it finally did it wouldn't move one of the employees got in my face and told me to leave the lot now and said if you hadn't of destroyed my car I would ,I put some transmission fluid in it and got it rolling I had to pull over at the first gas station all my gas was gone they had drained all the fluids out of the car and before I took it there I put 5000.00 dollars in restoring the engine and that includes the new tires and rims which they also destroyed because of the overspray.
I can go on and on and if anyone is crazy enough to take there car to Maaco may God be with you. Please don't take your car to the one in West Palm Beach off of Okeechobee blvd trust me ladies and gentlemen you will regret it I promise because they will DESTROY YOUR CAR!!!!!!!!!!!!!!!!!!!
Email me if you would like to hear more or if you have had problems with this Maaco center. They will not replace the front window they busted or find my chrome for the back window they want me to take 500.00 dollars and release them of the other damage. NO WAY ATTORNEY HERE I COME!!!!!!!!!!!!
Thank you for letting me get some of this off my chest I have to go the first of the news teams are here.